× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Orbi WiFi 7 RBE973
Reply

Can't connect to RAX10 after Windows 10 Upgrade

LConaway59
Tutor

Can't connect to RAX10 after Windows 10 Upgrade

I upgraded my laptop from Windows 7 to Windows 10 last week and have not been able to access the internet through wireless. I can access via Ethernet wire. Other devices in the home can access the RAX10 via wireless connect. The laptop can access wireless networks in other locations but not at Home. I've tried everything I can think of: updating the RAX10 to the latest firmware; updating the Adapter driver; etc. So far problem hasnt been fixed.

Message 1 of 5
plemans
Guru

Re: Can't connect to RAX10 after Windows 10 Upgrade

What wireless chipset are you using in the computer? 

What driver version is on the wireless chipset? 

Message 2 of 5
LConaway59
Tutor

Re: Can't connect to RAX10 after Windows 10 Upgrade

Wireless chipset: Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC

Driver Version: 2013.12.331.2016

Message 3 of 5
schumaku
Guru

Re: Can't connect to RAX10 after Windows 10 Upgrade

Message 4 of 5
LConaway59
Tutor

Re: Can't connect to RAX10 after Windows 10 Upgrade

Appreciate the advice. Driver was not compatible with my Toshiba Satellite L775D-S7305 system.

Message 5 of 5
Discussion stats
  • 4 replies
  • 1147 views
  • 1 kudo
  • 3 in conversation
Announcements

Orbi WiFi 7