× Our systems will undergo a planned maintenance on Sunday, May 19, 2024, between 12:00 AM and 02:00 AM Pacific Time. During the maintenance window, you will not be able to log in to your MyNETGEAR account (including apps), renew a subscription, or register a product. However, you will still be able to use guest checkout to purchase a new product or subscription service. Updates will be posted to Status.NETGEAR.com. We apologize for any inconvenience this may cause.
× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Orbi WiFi 7 RBE973
Reply

Changed to use https for admin, now can't login

Rayzorx
Aspirant

Changed to use https for admin, now can't login

I just changed the Admin login to use HTTPS.  I was able to login once using Chrome and Firefox, and got the warning messages about the cert.  Now, neither one of the browsers works for logging in. They never seem to find the router.  In Chrome, I get "Site Can;t Be. Reached"  in Firefox I get

Secure Connection Failed

An error occurred during a connection to 192.168.1.1. PR_CONNECT_RESET_ERROR

 

Any ideas on how to resolve this?

 

RayK

Message 1 of 4

Accepted Solutions
FURRYe38
Guru

Re: Changed to use https for admin, now can't login

If you can't get in with HTTPS://192.168.1.1 then you'll need to factory reset it.

 

Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-rout...

View solution in original post

Message 4 of 4

All Replies
FURRYe38
Guru

Re: Changed to use https for admin, now can't login

Factory reset the router and setup from scratch. 

Message 2 of 4
Rayzorx
Aspirant

Re: Changed to use https for admin, now can't login

Thanks Furrye38,

 

I was hoping to not have to do that, but I do have a recent saved config so it might mot be too painful.😩

Message 3 of 4
FURRYe38
Guru

Re: Changed to use https for admin, now can't login

If you can't get in with HTTPS://192.168.1.1 then you'll need to factory reset it.

 

Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-rout...

Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 1939 views
  • 1 kudo
  • 2 in conversation
Announcements

Orbi WiFi 7