Iam trying to connect my new dell mini desktop to work from home direct connected and it won’t work via the router, if I unplug the router I can connect via the modem from my isp. For some reason something in the router is blocking me from connecting the desktop via cable.
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
I had a ticket opened for this doing it to a different computer, now I have a hard wired desktop that it is not seeing. I am outside of the 90 window now. It’s really sad they want to charge to support there product after dropping 500 on a really nice router.
