Connection to internet

[Bronwen]

Some apps update with WiFi. Other apps need mobile data to update, sometimes. Why?

[plemans]

tough to know with limited data. 

what router do you have? 

What modem/gateway is it connected to? 

What firmware is the router running? 

Is it all apps or just specific apps? 

Is it android/iOS/Windows? 

What device is having issues or all of them?

[Bronwen]

Netgear AC 1900, D7000v2, modem router.

I have a Dell desktop, windows 11, no problems. My mobile phone S21 Ultra 5G sometimes has problems with mobile data connection to internet. At home, it connects to the netgear wifi. Sometimes I cannot update some Apps via the wifi & have to turn on mobile data. The Google news and ABC Australia News apps are trhe main problem.  Wifi will not update, but mobile data will.

[plemans]

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@Bronwen wrote:

Netgear AC 1900, D7000v2, modem router.---and are you using it on dsl or do you have it connected to something else? 

Firmware on it? 

[Bronwen]

Desktop Netgear(modem, router) go through NBN. I am using mobile phone & just now WiFi did not work & had to go through mobile data ???

[plemans]

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@Bronwen wrote:
Desktop Netgear(modem, router) go through NBN.----all that tells me is that you're in...

It doesn't tell me what service you have or how the D7000 is connected to it. 

[plemans]

sorry, last post went wonky. 

NBN is just a term for australia's internet. it doesn't tell me what service you have, how you're connected to it, etc. Details are key