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Devices can’t find WiFi router on available networks

BrentW1975
Guide

Devices can’t find WiFi router on available networks

Some devices in my home can’t find our WiFi on available networks list. I recently installed a nighthawk AX4 WiFi 6 router. I can find and connect to the internet on our phones, laptops, gaming devices, and tablets. However I cannot find or connect on our older smart TVs, printer, and our new security cameras that I’m trying to install. Any suggestions?
Model: RAX40|Nighthawk AX4 4-Stream WiFi Router
Message 1 of 5

Accepted Solutions
plemans
Guru

Re: Devices can’t find WiFi router on available networks

Try disabling wireless AX. Some of the older devices are struggling.

Disable the AX and then reboot the router. See if this works. 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.

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Message 2 of 5

All Replies
plemans
Guru

Re: Devices can’t find WiFi router on available networks

Try disabling wireless AX. Some of the older devices are struggling.

Disable the AX and then reboot the router. See if this works. 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 2 of 5
BrentW1975
Guide

Re: Devices can’t find WiFi router on available networks

Tried that to no avail. The network still doesn’t show up on some of my devices. Not sure why it wouldn’t show up on my brand new blink cameras. Haven’t had any luck with the help feature from NETGEAR either. That’s why I’m reaching out to the community.
Message 3 of 5
BrentW1975
Guide

Re: Devices can’t find WiFi router on available networks

I may have been too hasty. Rebooted the router again and waited awhile. Now the 2.4 GHz network shows up (never did before) and I can use that network to connect the old devices.

Thanks a lot!!
Message 4 of 5
plemans
Guru

Re: Devices can’t find WiFi router on available networks

Glad to hear you got it working!

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 5 of 5
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