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RobertFord0's avatar
RobertFord0
Tutor
Dec 27, 2022

FW 1.0.12.120 - RAX45 - Sonos Problems

FW 1.0.12.120 on RAX45 caused an issues with all of my Sonos devices. They could not connect to the network, even after I factory reset them. I spent over 2 hours with Sonos support.


Next, I did a factory reset on the RAX45 and reinstalled the FW with a computer connect to ethernet, but it did not fix the issue. Finally, I did a factory reset and reverted back to 1.0.11.112. The older FW fixed the issue. 

 

I would prefer not to do further testing unless there is known serious security vulnerability. Does anyone know what CVEs and rating such as 7.5 that 1.0.12.120 fixed from 1.0.11.112? I may have missed it in error, but could not find specifics for the RAX45: https://www.netgear.com/about/security Thanks!

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  • iyang's avatar
    iyang
    NETGEAR Expert
    Jan 05, 2023

    Hi RobertFord0 ,

     

    Can we know what's model for Sonos devices ?

    And how Sonons devices connect to RAX45, via 2.4g/5g/wired ?

     

     

     

    Thanks

    • RobertFord0's avatar
      RobertFord0
      Tutor
      Jan 08, 2023

      Hi Iyang, 

       

      The Sonos devices below had problems on wireless using FW 1.0.12.120. For troubleshooting, I disabled WiFi 6 on the router. There were no problems with Ethernet. It is not practical to use Ethernet with my setup, so I reverted back to the older FW.

       

      Playbar - 2.4g (I don't believe 5g is supported.)

      Play:1 - 2.4/5g

       

      Are there any serious security vulnerabilities with the previous FW? I was thinking of waiting for the next FW release.

       

       

       

       

       

      • iyang's avatar
        iyang
        NETGEAR Expert
        Jan 09, 2023

        Hi RobertFord0 ,

         

        You mentioned that you disabled WiFi 6 on the router.

        Can I know what's function do you disable, or can you share the screenshot ?

         

        Thanks.

  • Oilmanjim's avatar
    Oilmanjim
    Initiate
    Feb 19, 2023
    Same problem with RAX50 router. I also fixed problem connecting wirelessly by reloading older firmware. I even bought a 2nd RAX50 router thinking it was a router problem with the 2.4 GHz signal which my S1 Sonos uses. Turned out it was the firmware all along.
  • BuddyFox's avatar
    BuddyFox
    Initiate
    Mar 11, 2023

    Wow - thank you so much! I've been spinning my wheels the past two months trying to figure out what is wrong with my Sonos.  I thought I had exhausted all options and then found this today!! Totally saved my Sonos setup!