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Help with my Netgear Premier membership
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Help with my Netgear Premier membership
I have been emailing customer service to no avail about the terms of my prepier membership ending. I don't know what the process is to end the membership or what the next steps are. I have called customer support been transferred around and hung up on multiple times. Anyone know a direct path to get a resolution?
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Re: Help with my Netgear Premier membership
ANother 2 hours gettign transferred and still a single person can't figure out how to help me. half the time is convincing people that there was such a program at some point. I am starting to feel like it may be easier to cancel my credit card as the only way to solve this issue.
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Re: Help with my Netgear Premier membership
Hi guzpro,
May you send me a private message with your contact info and case number(s). I can assist with our Customer Care reaching out to you.
Christian
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