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Forum Discussion
Image issues streaming while connected to CAT5
The tv downstairs in the family room started showing pixelated issues line Minecraft looking images. I removed the CAT5 cable from the TV and connected via wifi and it works perfectly, no image issues. Assuming there may be an issue with the switch/cable, I connected a new cable directly from the router to the tv and the same image problem happens. This also was replicated on another tv. I had the modem replaced by the ISP, reset, renamed, changed password on the router. All cables have been replaced. Tried streaming on different tvs on different platforms such as amazon and prime to narrow down that its not the streaming platform. What could cause an image issue/distortion when connected to hard wire directly to the tv but everything is perfect when tvs are connected via wifi (same on three tvs).
3 Replies
Is it only the 1 device having issue?
Everything else works fine?
Hello!
It happended on the other tvs as well. I wonder what causes this issue on hard wired cable and wifi is good. I set the tv in the living room to wifi, then the one in the bedroom that is hard wired had the image issue.
Changed out the line and connected direct to router (bypassing switch). Still happended.
See attached. Not exactly the same image issue on the other tv but similar.
Regards,
Rusty
what modem/gateway is the router connected to?
What firmware is on the router?
