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Internet dropping every ten minutes, same time as lease renews.

Canthony70
Follower

Internet dropping every ten minutes, same time as lease renews.

I just bought the Netgear RAX42 router and every 10 minutes the signal drops for about 5 seconds and then comes right back on. The signal for the rest of the time is perfect, better than it has ever been, but as soon as the signal drops, I get kicked from whatever multiplayer game I'm playing. This problem is super inconvenient as I can't even play a full game without getting lagged out. Any suggestions?

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FURRYe38
Guru

Re: Internet dropping every ten minutes, same time as lease renews.

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

 

Are you wireless or wire connected to the router? 

 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode  | Wifi Router RAXE500 and RBKE963; Router mode | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX30/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000, EX7500/EX7700

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