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Canthony70's avatar
Canthony70
Follower
Dec 09, 2022

Internet dropping every ten minutes, same time as lease renews.

I just bought the Netgear RAX42 router and every 10 minutes the signal drops for about 5 seconds and then comes right back on. The signal for the rest of the time is perfect, better than it has ever been, but as soon as the signal drops, I get kicked from whatever multiplayer game I'm playing. This problem is super inconvenient as I can't even play a full game without getting lagged out. Any suggestions?

1 Reply

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  • FURRYe38's avatar
    FURRYe38
    Guru
    Dec 09, 2022

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
    Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

     

    Are you wireless or wire connected to the router?