× Our systems will undergo a planned maintenance on Sunday, May 19, 2024, between 12:00 AM and 02:00 AM Pacific Time. During the maintenance window, you will not be able to log in to your MyNETGEAR account (including apps), renew a subscription, or register a product. However, you will still be able to use guest checkout to purchase a new product or subscription service. Updates will be posted to Status.NETGEAR.com. We apologize for any inconvenience this may cause.
× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Orbi WiFi 7 RBE973
Reply

Mobil account was hacked. NETGEAR armor didn’t protect me

Footeem
Aspirant

Mobil account was hacked. NETGEAR armor didn’t protect me

I need real help my cell phone provider notified me that my account was hacked. Why wasn’t I protect via NETGEAR Armor?
Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 1 of 3
Newfiedrool
Virtuoso

Re: Mobil account was hacked. NETGEAR armor didn’t protect me

Armor can't protect you from a third party who have had a data breach. That is down to your supplier and whatever they use.

 

Also there are plenty of scams where you are contacted and you can be caught out that way so insu your source is genuine. 

Message 2 of 3
Footeem
Aspirant

Re: Mobil account was hacked. NETGEAR armor didn’t protect me

Thank you for the response. My cell phone company (AT&T) wrote me a letter.
Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 778 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7