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Forum Discussion
Netgear Premier Membership Problem
Hello, I got an invite for this program a few months ago. I filled out the form and sent in the details. Have not gotten any information whatsoever from Netgear. I spoke to two different customer ...
I've had the same issue. My card has actual has been charged for the membership but I don't have anything and I haven't gotten any information!
Im still paying have the rax120 but its junk as the old nighthawk ac3200 was so much better. I just spoke with tech support/legal team i guess they are the same department, and I was told that the beta was no longer available and that my subscription was cancled with them. But I have been paying $20 a month since. With all this trouble they failed the community that really supported their products for years. I was spending about 300-500 on routers to make sure I could capitolize on max support for my products. And now they want to charge $300 for 2 years of tech support. I pay a membership fee for a product and signed a contract for 2 years. Where is the support I needed from day 2 of owning this product. Where is the support of finding all actual benefits I have to me? Where is the support as a customer for the last 10 years of owning these products that I can get the company to show some concern? or even some help