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Forum Discussion
mradi
May 22, 2019Tutor
Netgear Premier Membership Problem
Hello, I got an invite for this program a few months ago. I filled out the form and sent in the details. Have not gotten any information whatsoever from Netgear. I spoke to two different customer ...
Christian_R
May 22, 2019NETGEAR Employee Retired
Hello mradi - Please send me a message with your case number and email address. I can see if our Customer Care Team can reach out to you for assistance.
~Christian
mradi
Dec 02, 2019Tutor
Hello Christian, I keep on getting charged. Please contact me.
- MarkGabApr 03, 2020Tutor
What happened to the Premier program? I have been laying for two years and now that I have a problem with the router there is no support. Patrick Lo promised a VIP experience, worry free, future technology upgrades.
cannot find any information on what to do,,,.guess I will just stop paying.
do they want this piece of junk back?
- Christian_RApr 03, 2020NETGEAR Employee Retired
Hello MarkGab,
Welcome to the community! We recommend contacting our Customer Care at customer.service@netgear.com regarding your Premier Membership.
Regards,
Christian
- MarkGabApr 03, 2020Tutor
I have emailed customer service as suggested and never hear back