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Forum Discussion
FURRYe38
Nov 09, 2022Guru
New - RAX35/38/40/42/43/45/50 Firmware Version 1.0.12.120 Released
New Features: 11/09/2022
Support Japan MAP-E and DS-Lite IPv6 feature
Support manually configure DNS sever option when SPC enabled.
Bug Fixes:
Fixes the issue where IPv6 DHPC r...
Retired_Member
Nov 16, 2022Has a factory reset and setup from scratch been performed since last FW update?
Yes. About four times.
I recommend giving a reset and setup from scratch WITHOUT loading any saved backup configurations from file a try.
Yes, exactly, I rebuilt my configuration.
Also need to know how your wireless Basic and Advanced Settings are configured or had been configured.
Nothing special but I use 1800 Mbps with channel 161 on 5Ghz and Auto channel up to 2.4 GHz. Must have One Wifi identifier via Smart Connect so I use same SSID for both 2.4 and 5 GHz. And no, unfortunately, I cannot revert to test or troubleshoot, I have too many devices. Older FW worked fine with this config. I also use short preamble, I have a USB drive for readyshare, DNS are Cloudflare, and do not utilize QoS, I use OFDMA and all related AX features, that is about it.
Why a reset and setup from scratch is needed to check this.
My thought as well, but similar to other complaints, Wifi connection is not consistent, devices remain connected to the router but there is no internet connection. I eliminated my EAX20 extenders from the setup and still the same problem.
Just reverted back to 1.0.11.112 and reconfiguring the setup again. I also noticed that the new FW's UI is relatively slow compared to how .112 was.
FURRYe38
Nov 16, 2022Guru
Ok, thanks for the details. Will pass this on to NG for review. They are already aware of the auto update issue seen and seem to have disabled this v.120 from being auto updated on users units. So I guess for now, use v.112. Hopefully NG will fix all this.
- PaulGoNov 23, 2022Luminary
This is the third time this has happened. The two previous times I exchanged the router. It appears on some rare instances when making changes to the Wi-Fi settings the NVRAM setting become corrupted greatly slowing down Wi-Fi speeds. First I tried reloading the config file and then I tried re-installing the firmware. Both were unsuccessful. As a last measure I did a factory reset which put the NVRAM back into its original state and that worked.
- FURRYe38Nov 23, 2022Guru
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
PaulGo wrote:
This is the third time this has happened. The two previous times I exchanged the router. It appears on some rare instances when making changes to the Wi-Fi settings the NVRAM setting become corrupted greatly slowing down Wi-Fi speeds. First I tried reloading the config file and then I tried re-installing the firmware. Both were unsuccessful. As a last measure I did a factory reset which put the NVRAM back into its original state and that worked.
- PaulGoNov 26, 2022Luminary
I did a Google search on the issue of the Wi-Fi slowdown and last year several other users of this community reported similar problems. They also had to do a reset. Yesterday it happened again to me when I rebooted the router. I had to do another reset and then when I tested the Wi-Fi speed before I restored the backed up config file it was still low. Somehow after I restored the config file it is now back to the correct Wi-Fi Speed. The correct Wi-Fi download speed to over 700Mbps and when the router becomes faulty it drops below 300Mbps. I rebooted the router several times and it is now staying at the correct speed (but for how long?). Perhaps there is a hardware bug than needs be patched.