New - RAX35/38/40/42/43/45/50 Firmware Version 1.0.12.120 Released

Thanks for posting about this. I looked at this as well. Odd that there is a lower version just posted last week.

I've passed this on to NG for review. 

After initially 1.0.12.120_2.0.83 didn't work for me, I had returned to 1.0.11.112 for my RAX43 (which RAX54S uses) and the network in my home was solid for a couple of weeks. I had left auto-update function on and today it must have somehow pushed 1.0.12.120_2.0.83 again and my wife lost connectivity during work and our handheld devices and phones were posting three times slower wifi speeds while our AppleTVs could not even connect.

So just reporting that 1.0.12.120_2.0.83 is still not functional for RAX43 routers. I used to test and submit logs for Netgear for better firmware but I can't do that anymore as my wife works from home and can't mess with the network as much. 

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.

Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.

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Retired_Member wrote:

After initially 1.0.12.120_2.0.83 didn't work for me, I had returned to 1.0.11.112 for my RAX43 (which RAX54S uses) and the network in my home was solid for a couple of weeks. I had left auto-update function on and today it must have somehow pushed 1.0.12.120_2.0.83 again and my wife lost connectivity during work and our handheld devices and phones were posting three times slower wifi speeds while our AppleTVs could not even connect.

 

So just reporting that 1.0.12.120_2.0.83 is still not functional for RAX43 routers. I used to test and submit logs for Netgear for better firmware but I can't do that anymore as my wife works from home and can't mess with the network as much. 

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Retired_Member wrote:

After initially 1.0.12.120_2.0.83 didn't work for me, I had returned to 1.0.11.112 for my RAX43 (which RAX54S uses) and the network in my home was solid for a couple of weeks. I had left auto-update function on and today it must have somehow pushed 1.0.12.120_2.0.83 again and my wife lost connectivity during work and our handheld devices and phones were posting three times slower wifi speeds while our AppleTVs could not even connect.

 

So just reporting that 1.0.12.120_2.0.83 is still not functional for RAX43 routers. I used to test and submit logs for Netgear for better firmware but I can't do that anymore as my wife works from home and can't mess with the network as much. 

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Works just fine here on my RAX43. This is after a maunal update. Auto-update here is disabled since it can brick your router, not just reset it.

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microchip8 wrote:

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Works just fine here on my RAX43. This is after a maunal update. Auto-update here is disabled since it can brick your router, not just reset it.

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Not here. I have disabled auto-update indeed because it did end up updating and degraded wi-fi speeds and connectivity. Wasn't sure about bricking, so that is good to know as well. I have done manual updates back in the second week of November when it first came out as well. It could be my particular configuration but it is not 100% on my end.

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PaulGo wrote:

Bushmaster78FS - Did just going back to the previous firmware resolve the problem?  For me it was a lot more difficult.  I had to  go back to the previous firmware (that did not help) do a reset (that did not help). I could not load the config file I saved since it was for the newer firmware and was not compatible with the older firmware.  I the put the newer firmware back (that did not help).  Finally what worked was loading the saved config file which I saved and that restored my Wi-Fi speeds.  So far it is working but I am not changing any settings since that seems to trigger the WI-Fi slowdown.

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It indeed worked for me; I went back to 1.0.11.112_2.0.77 via a manual upload on the Admin/Router Update page. Once it successfully uploaded that, I selected "Revert to factory default settings" under Admin/Backup Settings and re-configured the router. So far so good. 

After Comcast had a lengthy service interruption I had to reboot the cable modem and then the router. The problem with the slow Wi-Fi speed happened again and this time I could not recover. I was able to return the router and instead I went to
Costco and got the RAX54S. Netgear has not yeat released the updated formeare for this router but it uses the same firmware number and usually release date as the RAX50.

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FURRYe38 wrote:

 

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

Mine is a Netgear CM1000, I own it, not sure why this matters though

Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

 

Absolutely

 

Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.

 

This is standard practice for me

 

Has a factory reset and setup from scratch been performed since last FW update? 

 

Yes

 

A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.

 

This has been accomplished as well. 

 

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PaulGo wrote:

After Comcast had a lengthy service interruption I had to reboot the cable modem and then the router. The problem with the slow Wi-Fi speed happened again and this time I could not recover. I was able to return the router and instead I went to
Costco and got the RAX54S. Netgear has not yeat released the updated formeare for this router but it uses the same firmware number and usually release date as the RAX50.

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RAX54S is currently using the previous firmware for the RAX43.  (1.0.11.112)

According toi this Netgear website Netgear will be releasing version 2 of our routers.  I wonder what was changed.

https://kb.netgear.com/000061281/Which-products-support-NETGEAR-Armor

I think there already released as there is v1.1x FW for the v2s. V2s will not support or be compatible with v1 model FW. 

I have a RAX50v2.