New - RAX35/38/40/42/43/45/50 Firmware Version 1.0.12.120 Released

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.

Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.

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Retired_Member wrote:

After initially 1.0.12.120_2.0.83 didn't work for me, I had returned to 1.0.11.112 for my RAX43 (which RAX54S uses) and the network in my home was solid for a couple of weeks. I had left auto-update function on and today it must have somehow pushed 1.0.12.120_2.0.83 again and my wife lost connectivity during work and our handheld devices and phones were posting three times slower wifi speeds while our AppleTVs could not even connect.

 

So just reporting that 1.0.12.120_2.0.83 is still not functional for RAX43 routers. I used to test and submit logs for Netgear for better firmware but I can't do that anymore as my wife works from home and can't mess with the network as much. 

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