Netgear really need to come clean and admit that the faulty RAX40 v1 that we all have was replaced with a v2 and that’s why they haven’t even bothered fixing the firmware for the v1 properly. They should also be providing a replacement to ALL v1 owners to a free version 2 due to all the freaking headaches we’ve had to endure with this piece of trash.
Well I have ditched my RAX40 no matter what you do it it will work for a bit then starts to drop out can't be bothered with all the hassle bought myself a ASUS ax router not a single drop out and has tons more features than netgear.
We purchased the RAX40 just over 12mths ago and have had nothing but problems with it ranging from devices unable to connect, devices dropping out and poor internet download speeds, not to mention the problems with various firmware releases, ALL of which created new problems of their own, whether it be loss of functionality or inabilitry to access features.
Now we notice that there is a version 2 of the RAX40 bening referred to on the RAX40 Support Page for Firmware Downloads. We also note that Firmware version V1.0.3.88_1.0.1 does NOT support OFDMA, WPA3 or Smart Connect and Netgear state that if you want to use these features, you need to roll-back to Firmware Version V1.0.3.80 however, a link to this version of the firmware is nowhere to be found!
This is unacceptable and beyond disappointing, especially from a Company such as Netgear who claim to have superior domestic network products and set their RRP's accordingly. Should Netgear not feel the need to provide their "valued customers" with a satisfactory resolution to this debacle, it will be the last Netgear product of ANY kind that we purchase again, especially given that these issues were reported to Netgear Support whilst the unit was still in Warranty and not resolved.
This is unacceptable and beyond disappointing, especially from a Company such as Netgear who claim to have superior domestic network products and set their RRP's accordingly. Should Netgear not feel the need to provide their "valued customers" with a satisfactory resolution to this debacle, it will be the last Netgear product of ANY kind that we purchase again, especially given that these issues were reported to Netgear Support whilst the unit was still in Warranty and not resolved.
SHAME Netgear, SHAME!
Netgear are the most corrupt Networking company I've ever had the displeasure in dealing with... I can't believe they're able to get away with this kind of shoddy act of dishonesty.
