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Nighthawk RAX43 AX4200 when laptop is turned on all other devices severely lag

brandon75
Follower

Nighthawk RAX43 AX4200 when laptop is turned on all other devices severely lag

This router is only a year old. Over the past week, when the laptop is booted, all other devices lag severely. Have rebooted and changed channels. Firmware is up to date. No other changes have been made.
Message 1 of 4
plemans
Guru

Re: Nighthawk RAX43 AX4200 when laptop is turned on all other devices severely lag

We need actual details. 

1. what modem/gateway do you have? 

2. what actual firmware are you on? (actual numbers)

3. How are you testing lag? Where are you seeing it? 
4. what speeds do you pay for? 

5. what actual speeds do you get? 

6. are you using 2.4ghz? 5ghz?

7. what device are you testing on? do all devices have this issue? Just one? 

Message 2 of 4
FURRYe38
Guru

Re: Nighthawk RAX43 AX4200 when laptop is turned on all other devices severely lag

For your future needs, Netgear has set up a community forum specifically for the NightHawk RAX WiFi 6 Router products. Most of the people who watch that forum are more likely to have experience with NH router products and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/bd-p/en-home-routers-nighthawk-wif...


Please use this link to the main forum product list to review and choose where to make your posts. 
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear


Thank you.


@brandon75 wrote:
This router is only a year old. Over the past week, when the laptop is booted, all other devices lag severely. Have rebooted and changed channels. Firmware is up to date. No other changes have been made.

 

Message 3 of 4
FURRYe38
Guru

Re: Nighthawk RAX43 AX4200 when laptop is turned on all other devices severely lag

Any progress on this? 


@brandon75 wrote:
This router is only a year old. Over the past week, when the laptop is booted, all other devices lag severely. Have rebooted and changed channels. Firmware is up to date. No other changes have been made.

 

Message 4 of 4
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