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Forum Discussion
Nighthawk RAX45 - connection issues
So recently purchased two RAX45 from costco about a month ago. i have them connected to another router and set up as access points for my home. two weeks into it, i had issues with the 2.4Ghz band wh...
That is why I buy from Costco. I have an issue with these units because I own two of them and they both went bad.
The most stable version for me is firmware 1.72
When Netgear figures out why the costco ones are being returned so often they will fix the problems plaguing this otherwise well built router.
It is now June 25, 2021 and all other firmware after 1.72 still drops my wifi connections. Especially my 5G. To a lesser extent it would drop my 2.4G connections as well.
Iam disappointed and upset as i now cannot return this item (past 90 days) to get a better one like my previous TP-Link router which I never had a problem with.
I heard great things about the Nighthawk routers and bought one. Lesson learned.
- You SUCK Netgear.
I couldnt agree more. I regret buying a netgear router. I had a buffalo router with DD-WRT before that worked much better. I should have never gotten rid of that.
New RAX45-100NAS and on first day started with intermittent 5GHz radio and mostly No Internet messages on 5GHz. Based on Support Agents suggestions, I reset the router, manually uploaded the latest firmware again - Version V1.0.5.106_2.0.70 but still the problem does not go away.
From Day 2 things were worst - l am unable to see the 5GHz SSID. We tried to change the channel from 44 to 48, also removed the security on the channel. Multiple Windows 10, Android and Apple devices can not even see the 5GHz SSID. We also checked the lights on the router are all white and ok. I tried enabling and removing security on 5G Guest network but even that is not visible.
The guest network at 2.4 is also broadcasting and visible and working OK.
But I feel this is useless to keep broken router unless Support escalates this for a solution.
Try revertting FW:
CoolCar wrote:
New RAX45-100NAS and on first day started with intermittent 5GHz radio and mostly No Internet messages on 5GHz. Based on Support Agents suggestions, I reset the router, manually uploaded the latest firmware again - Version V1.0.5.106_2.0.70 but still the problem does not go away.
From Day 2 things were worst - l am unable to see the 5GHz SSID. We tried to change the channel from 44 to 48, also removed the security on the channel. Multiple Windows 10, Android and Apple devices can not even see the 5GHz SSID. We also checked the lights on the router are all white and ok. I tried enabling and removing security on 5G Guest network but even that is not visible.
The guest network at 2.4 is also broadcasting and visible and working OK.
But I feel this is useless to keep broken router unless Support escalates this for a solution.
