Nighthawk aX 12 12 stream try being a X Wi-Fi router

[Spakls103]

I keep trying to do the new firmware update had to router for just under a year have three weeks for my warranty left  it find my router download it it says it's updating  but just sits there and spins reboot my router and tried again 50 to tempt  it just still sits there and spins forever try to contact support can't get through to anybody I need a phone number cannot find a phone number anywhere please help

[FURRYe38]

Is this for the RAX router series? If so, then you need to post over in the RAX router forum:

https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/bd-p/en-home-routers-nighthawk-wif...

Good Luck.

[Christian_R]

Hi Spakls103,

If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

https://www.netgear.com/support/contact.aspx

Christian