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Txtech77's avatar
Txtech77
Guide
Dec 12, 2020

Pause device internet AX6000

Why are we still not able to pause internet to devices for the RBR850? It worked when I first purchased the Orbi system but has not worked in Months! Are they ever planning to fix this?

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  • michaelkenward's avatar
    michaelkenward
    Guru
    Dec 12, 2020
    Txtech77 wrote:
    Why are we still not able to pause internet to devices for the RBR850? It worked when I first purchased the Orbi system but has not worked in Months! Are they ever planning to fix this?

    Have you looked into trying to get access control working?

     

    You might get more help, and find earlier questions and answers about your hardware, in the appropriate section for your device. That's probably here:

    Orbi - NETGEAR Communities

    • Txtech77's avatar
      Txtech77
      Guide
      Dec 12, 2020
      Are you talking about anywhere control? Can’t seem to get that to work properly either. I’ve read other posts I’m not the only one with this issue. You find the device you want to turn off internet to and click the switch to off but it won’t shut off anything streaming to the device. Only makes it so that the device can’t get new content basically. That is an improvement over not shutting anything off like before but it’s still not full control over internet.
      • michaelkenward's avatar
        michaelkenward
        Guru
        Dec 12, 2020
        Txtech77 wrote:
        Are you talking about anywhere control?

        I was thinking of access control.

         

        Visit the support pages:

        Support | NETGEAR

        Feed in your model number and check the documentation for your hardware.

        Check the section in the manual Control Access to the Internet.


        You may have done this already. I can't tell from your message.

         

        I thought that was what you had tried and failed to get working. Then again,  I can't tell from your message what you were using to "pause internet to devices" and what happens when you try it. So we are left guessing as to what might be going wrong.

         

        By the way, in its wisdom, Netgear has slapped the label "Anywhere access" to what we once knew as "Remote access".