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Orbi WiFi 7 RBE973
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Port forwarding settings disappear RAXE500

akhan999
Aspirant

Port forwarding settings disappear RAXE500

I noticed by PBX server was no longer visible outside of my home network.  Looking further into I noticed Port Forwarding / Port Triggering settings were no longer visible in the Netgear UI.  I restarted the server and they reappeared.  Only to disappear again the next day. This seems like a BUG and I see similar issue on other routers, sounds like something Netgear can't figure out?

It's a big problem for me as I can't use my PBX system outside my home.

 

Anyone got a solution here?

Message 1 of 4
FURRYe38
Guru

Re: Port forwarding settings disappear RAXE500

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended. 

 

Is uPnP disabled while the PF configuration is enabled?

Try the PBX service device in the DMZ on the RAX instead of using PF configuration? 

 

Message 2 of 4
akhan999
Aspirant

Re: Port forwarding settings disappear RAXE500

Hi,

 

  • Firmware V1.2.13.100_2.0.54 Maybe this caused it worked fine before this.
  • ADTRAN sdx611 GPON ONT
  • Using the cable they provided
  • UPnP is enabled
  • Not keen on using DMZ.

 

Message 3 of 4
FURRYe38
Guru

Re: Port forwarding settings disappear RAXE500

Disable uPnP if you have any PF configurations enabled...then check.

Message 4 of 4
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