NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RAX120 V2 Constant Random Reboots
The router reboots frequently sometimes every 30 minutes. I have noticed that the router reboots under heavy system load of +50% on the processor. The only way I have been able to drastically lesse...
- Installed beta firmware 1.2.3.33 on it and then turn fan on in debug.htm. Just check mark it , don’t click on apply.
And bought a cool pad from amazon $10 . 4 days in a row no restart and router works perfect.
Laptop Cooling Pad，ESGAMING Laptop Cooling Stand Laptop Cooler 10-15.6 Inch 2 USB Ports 2 Fans with Blue LEDs https://a.co/d/dXVVnxw
Correct, I was using the original power adapter with my RAX120V2 and yes, I am in the U.S.
I have now plugged in the new adapter and will go back to slowly adding devices to the 5GHz network to see if I can reliably cause a reboot.
The router rebooted twice this morning within one hour and in the middle of a video conference call.
I give up and have ordered a new TP Link AXE5400. Hope there is a fix down the road so that I can sell the RAX120 and recover some of the money that I have spent. Good luck everyone.
Same for me, I gave up on the RAX120 after a week of usage. I bought the RAX200 instead which has worked without flaw for the past three weeks. Compared to the RAX120, I can recommend the RAX200 wholeheartedly as I have not had a single reboot throughout this timeframe. Only downside is that the wifi range is a tiny bit smaller than the one of the RAX120.
Do you still have your 120v2?
If so what FW version is loaded on it? You try the Beta?
What model power adapter do you have with yours?
DH27 wrote:
Same for me, I gave up on the RAX120 after a week of usage. I bought the RAX200 instead which has worked without flaw for the past three weeks. Compared to the RAX120, I can recommend the RAX200 wholeheartedly as I have not had a single reboot throughout this timeframe. Only downside is that the wifi range is a tiny bit smaller than the one of the RAX120.
Unfortunately not, I had to send it back to Amazon for a refund. I didn't try the beta, but I had the power adapter ADS-65MIA-19 with the European plug extension. The power adapter didn't seem to be the root of the problem for me.
Ok, thanks for letting us know. Ya seems to bet more then just the power adapter.
Thank you for updating us on your experience with the new firmware in relation to the reandom reboots.
I had the router running for 24 hours without a reboot yesterday, when I was not working and could afford a random reboot. While the router has not rebooted on me, my impression was that the issue of variable internet connection speeds has resurfaced in this new firmware.
The clients - both wired and wireless were seemingly taking more time than usual to load webpages, photos and videos.
I, therefore, followed the same path as muniz_ri and packed the router into its box, until its fixed to the point that I won't feel ashamed of myself to sell it on. Clearly the feeling that the Netgear company does not seem to share.
- Same here. Reboots without warning with new firmware. Factory reset and everything done as well. Factory power adapter as well. I'm thinking of opening this up and checking solder joints as replacement is close to impossible. And I've moved on to the archer ax11000.
New firmware didn't change anything. The router is still randomly reboots.
