RAX200 Access Point issue

[CLYBQ]

Hi,

I have difficulty using my Nighthawk RAX200 as an Access Point when connected to my unmanaged switch.

My set-up is the following:

My main router is a Nightawk R9000 (this one is connected to internet from my provider)

The R9000 feed a Netgear GS116v1 (Unmanaged Switch)

The switch feed a Nighthawk RAX200 configured as an Access Point.

When the Access Point (RAX200) is fed by the Switch, there is no internet.

When I bypass the switch and connect the main router and the access point together with a simple union it works just fine.

I have tried the Switch by connecting my laptop directly on it and it works as well.

Any suggestion on how to resolve this issue to have my Access Point working while fed by the Switch?

Thanks

[Christian_R]

Hello CLYBQ,

If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

https://www.netgear.com/support/contact.aspx

Christian