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Forum Discussion
Broulee
Mar 27, 2021Aspirant
RAX4 Router regularly drops WiFi connection to internet. Power off/on reboot resolves annoying prob
An annoying issue. Is there a setting I should try. I have done a factory reset and new setup, but problem still occurs regularly.
michaelkenward
Mar 31, 2021Guru
Broulee wrote:
Sorry, it's not a modem/router it's an AX3000 WiFi router AX4.
I'm confused. Your first message flagged the R7500v2|Nighthawk X4 AC2350 Smart WiFi in the footer.
An "AX3000 WiFi router AX4"could be one of several things. AX3000 is not a reliable guide to model number. Many devices come with an AX tag, but it is essentially a label that Netgear, and other brands, attach to hardware to describe wifi speeds.
You won't get AX3000 and AC2350 on one device. Do you have two things?
Broulee wrote:
The National Broadband Network provides Fibre Optic to the MDF in my apartment complex, then we have hardwired LAN cable from the MDF to each apartment where there is an NBN receiver
I don't know what MDF is or what that "NBN receiver" might be.
That's the whole point of the questions that plemans asked at the outset.
The reason for asking what may seem like pointless questions is to see if there are two routers on there. That can be the cause of the Double NAT problem that plemans highlights.
As they say, that could cause the symptoms you see.
Broulee
Apr 01, 2021Aspirant
I don't know where the AC2350 came from, I don't have one. Only one Netgear WiFi Router, says model is AX3000 (RAX 4) on the box. MDF, I thought you would have known, sorry, is the apartment complex Main Distribution Frame.