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Forum Discussion
Quadroost
Jul 18, 2022Follower
RAX500
Hi All, I just got a new RAX500 router for the Wifi 6 feature. My problem is everything is working fine but the wifi 6. I can't get it on my Iphones or Ipads or Laptop all devices say they are compat...
michaelkenward
Jul 18, 2022Guru
Quadroost wrote:
I can't get it on my Iphones or Ipads or Laptop all devices say they are compatible with Wifi 6.
What does that mean? Your devices can't connect to the wifi?
Quadroost wrote:
Hi All, I just got a new RAX500 router for the Wifi 6 feature.
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Nighthawk Routers With WiFi 6 (AX) And WiFi 6E (AXE)
Gaming routers have their own DumaOS operating system that is nothing like the one on Netgear's standard routers.
I will ask the Netgear moderator to move your message.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
Check for various troubleshooting tips.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.