Over the past week, overnight around 3:30-3:45, my wireless router goes down. No errors indicated by the LEDs, wireless SSIDs still broadcasting, but you cannot join. A reboot restores connectivity but cannot determine why it keeps happening. Really frustrating because our baby monitor uses the WiFi and we loose the feed overnight. Anyone experience something similar?
@krk_ wrote: Over the past week, overnight around 3:30-3:45, my wireless router goes down. No errors indicated by the LEDs, wireless SSIDs still broadcasting, but you cannot join.
Yes, seems to hit all wireless clients. In fact, the router seems to be completely unresponsive. Cannot connect to management, review logs, etc. only a reboot restores.
No scheduler has been setup in wireless setup. I would think if it was a wireless schedule, I’d still be able to access management of the router.
No scheduler has been setup in wireless setup. I would think if it was a wireless schedule, I’d still be able to access management of the router.
Agreed. That bit wasn't in the first message.
Do you use the Nighthawk App? Can that get in?
Another thing to rule out is anything going on with the ISP.
The usual boilerplate questions to eliminate some of the more common issues that crop up here.
What firmware version do you have on the device?
A number is more useful than "the latest". There may be newer versions, or "hot fixes", that do not show up if you check for new firmware with an app or in the browser interface.
If there is one it might also help if you told people the make and model number of the modem/gateway/ONT that connects this router to the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?
I ask because a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
After checking, I’m on v1.1.3.18. When I check for an update manually, there is a 1.1.4 version. However, after multiple tries to upgrade to the new version of firmware, the router just hangs (just like it does overnight).
So, I went into advanced settings and noted that automatic updates were enabled. This is what is causing the router to die overnight. So, I disabled for now.
Now, the problem is that the router will not take the new firmware. Not sure what to do about that.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
What channel configurations are currently set on the router? Any Wifi Neighbors near by? If so, how many?
