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Forum Discussion
RAX80 - Extremely slow internet download speeds
I just installed my Nighthawk AX8 router that I have connected with Comcast/xFinity with 1.0 Gbps service. My wifi connection are good and stable, but the download speeds are severely limited to 1-2...
A couple things.
what modem/gateway do you have from comcast?
since its a new purchase, it probably updated its firmware. the RAX devices respond favorably to a factory reset/reinstall after changing firmware. Have you tried this? (i know its new but it should have auto-updated on install)
What speeds do you get hardwired in?
What speeds over 2.4ghz?
And 5ghz?
What site/device are you testing on?
you also might post in the AX forum for better help.
Replies in bold below
what modem/gateway do you have from comcast? I have my own cable modem. A Netgear CM1000
since its a new purchase, it probably updated its firmware. the RAX devices respond favorably to a factory reset/reinstall after changing firmware. Have you tried this? (i know its new but it should have auto-updated on install) I have done a factory reset twice
What speeds do you get hardwired in? I haven't connected to the hardwired ports yet
What speeds over 2.4ghz? 1.0 - 2.0 Mbps
And 5ghz? 2.0 - 3.0 Mbps
What site/device are you testing on? Tried speedtest.net, xfinity speed test, and Ookla. They all say my speed sucks.
- If you connect a device directly to the modem, what speeds do you get?