Dear Michael,
Your suggestions to start a new thread or ask specific questions are good, but beating up on people that are very frustrated with this product is not any more productive than what you complain about the complainers doing! The guy buys a brand new router and immediately has disconnect problems that are well documented elsewhere in the forum too. So, is he crazy? Or does he have a valid complaing.
It is no secret that forums often contain content from people complaining who do not understand how to use the equipment they criticize. But it is their right to post as much as anyone elses.
In my opinion, the RAX80 potentially has both hardware and firmware issues. I have complained a lot on this thread because I came from using a perfectly functional R8500, setting up the RAX80 as close as possible to that, and it is utterly unstable. I have 30 years experience using computers and a Ph.D. in Electrical Engineering. I really don't believe it is my fault that the RAX behaves this way. Add to that Netgear telling me to get lost because I bought it from a private individual (in original box, shrink wrap). That adds up to a lot of frustration. I've tried four different firmware releases and none of them even approach stable operation, even with minor improvements. My setup is not exotic. The biggest mystery to me is what other purchasers are experiencing. I see many reviews of the item on retail outlets. So, are the people on this thread working with defective units? Or are others just lucky that they use "as-is" out of the box with no issues?
Beats me. But Netgear is the one that complaints should be directed towards, not other posters...
J
