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Forum Discussion
RAX80 Unstable 5ghz WiFi
I have a lot of issues with RAX80 especially with 5Ghz band. When I turn it on the first 15-20 minutes everything is okay, after that the router gets warm and 5Ghz start to disconnect and reconnect, ...
Have you tried doing a channel scan to see if any are conflicting? I use istumbler on my MacBook. Not sure what the Windows alternative is. At least you can narrow that down.
Also here are the questions Netgear support asked me when I told them about the issue (not like they replied to any of my answers in a week...):
1. May i know who is your ISP, brand and model of your modem?
2. May i know your current network topology/setup?
3. How long and often is the disconnection?
4. Is 2.4 GHz network and wired connection from the router not affected of the disconnection?
5. How many devices are connected to the 2.4 and 5 GHz?
6. When WiFi is down, are you remained connected to the router's WiFi name with no internet access or are you literally disconnected from the WiFi name and had to manually reconnect?
7. Will 5 GHz disappears from the WiFi list when there's disconnection?
8. Is there still disconnection on 5 GHz even when connected near the router?
9. Are devices still have valid IP addresses during disconnection?
10. Is there still disconnection even if there's only one device connected to the 5 GHz?
Nice call out on the channel check.
Did not think to try that. The tool that comes with netgear is not as robust as those you can get from an app store.
Once I get a better analyzer I was able to see alot more traffic.
I have chnaged the channel manually and see a better connection quality. I will test it out over the next week and see if in fact that addresses my concern.
THANK YOU