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sbatchik's avatar
Dec 07, 2021
Solved

RAXE500 wont allow Nest camera to connect

Have a brand new RAXE500 router and set up everything but 1 of the 4 NEST Cameras will not connect. I get error code C224. It will connect to my hotspot but not the network or guest network. I have worked with Google and Netgear and no one seems to know what to do.

It does find the network during setup, but times out and says error code C224. This is the NEST INDOOR Cam.

 It appears other people have had same issue but I can not find a solution.

 

I also bought a brand new Nest Indoor Cam and tried to set it up but got the same error code C224.

 

Any help would be much appreciated!

  • Actually ot in touch with Netgear again . This time after an hour of testing, they flashed the new beta firmware and everything works great! 

12 Replies

  • Is Smart Connect enabled? If it is, try disabling it...

    Is the camera being connected near or in same room as the router? 

    • FURRYe38's avatar
      FURRYe38
      Guru

      Also what security mode on the wifi radio are you using? Mixed WPA2 and WPA3? Try WPA2 AES only. 

      • sbatchik's avatar
        sbatchik
        Tutor

        Using WPA2. It connects right away using the old Linksys routing but the speeds were slow compared to the Netgear. I dont want to go back but need to figure out how to get this camera connected.

         

        Thanks!

    • sbatchik's avatar
      sbatchik
      Tutor
      Smart connect is disabled. I did move the camera next to the router but still same error code. Google and netgear have been no help other than unplug and restart.