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Forum Discussion
Greekst
Aug 13, 2019Tutor
Rax80 smart connect issue wifi dropping
Ive been having issues with my RAX80 since purchasing it , if i leave the router with the seperate bands (2.4ghz &5ghz) it runs fine but once i activate smartconnect all i get is intermittent connecti...
GabboCH
Sep 24, 2019Apprentice
I've got an empty house this week so I enabled smart connect via the nighthawk app this morning so I now have one SSID for 2.4G & 5G.
So far I've had a day of good internet connection on all devices including the Philips TVs & both mobiles & have been running full quality streaming on YouTube for several hours without issues.
If all is still stable tomorrow I'll see what happens with AX enabled again.
So far I've had a day of good internet connection on all devices including the Philips TVs & both mobiles & have been running full quality streaming on YouTube for several hours without issues.
If all is still stable tomorrow I'll see what happens with AX enabled again.
GabboCH
Oct 04, 2019Apprentice
Its been a while so I thought I'd post an update.
Since my last post my Wi-Fi had been fairly stable on both channels but I had one occurrence of my phone constantly disconnecting & connecting.
A reboot of the router resolved the problem.
On a side note, I found that my YouTube streaming quality dropping to 340p was partly due to my Sonos configuration.
I had one speaker connected to the router via Ethernet & was trying to stream the audio to all speakers in the house.
In this condition, Sonos uses the main Wi-Fi to stream from the Sonos beam to the Ethernet connected speaker instead of using the private Sonosnet.
According to Sonos support this was overloading the Wi-Fi with uncompressed audio from the beam.
After disconnecting the Sonos speaker Ethernet cable, I was back to 4k streaming.
I was thinking that this could have also been causing the reconnection on my phone so will give it another few weeks to see if it remains stable without the interference from the Sonos devices.
Gabbo
Since my last post my Wi-Fi had been fairly stable on both channels but I had one occurrence of my phone constantly disconnecting & connecting.
A reboot of the router resolved the problem.
On a side note, I found that my YouTube streaming quality dropping to 340p was partly due to my Sonos configuration.
I had one speaker connected to the router via Ethernet & was trying to stream the audio to all speakers in the house.
In this condition, Sonos uses the main Wi-Fi to stream from the Sonos beam to the Ethernet connected speaker instead of using the private Sonosnet.
According to Sonos support this was overloading the Wi-Fi with uncompressed audio from the beam.
After disconnecting the Sonos speaker Ethernet cable, I was back to 4k streaming.
I was thinking that this could have also been causing the reconnection on my phone so will give it another few weeks to see if it remains stable without the interference from the Sonos devices.
Gabbo