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Forum Discussion
Rax80 smart connect issue wifi dropping
Ive been having issues with my RAX80 since purchasing it , if i leave the router with the seperate bands (2.4ghz &5ghz) it runs fine but once i activate smartconnect all i get is intermittent connecti...
I certainly wish you the best binstead5! I too have believed in Netgear in the recent past. I still use an R7900 and R6900 without any issues. I heavily use the built-in openvpn and firewalls to control network access. It works great with those two devices, but the RAX80 is a useless paper weight. Netgear sent me a second RAX80 under warranty and it had all of the same problems. I guess the old adage of "if it ain't broke, don't fix it" applies to my RAX80 purchase. If you actually get a solution I would love to hear about it. Best Regards
Well, I posted a long note in another thread but basically I'm having the same lockup issues as everyone else. I saw the moderator suggested to open a ticket, so I did that.
They're offering an RMA, but I don't want to do that unless they come out and say for a fact there is a defect in the hardware and the unit they're delivering has a known hardware fix. That's highly unlikely, this is almost certtainly a firmware issue. Based on others posted they've gone the RMA route and it didn't resolve anything that is all I need to hear. Besides, these RMA's may be sending "factory refurbished units" for all I know, and I won't be trading the problems with this unit for worse ones.It is functional other than the several reboots I'm having to do. Quite annoying that it won't stay up for even one day. I still have my "600N" router sitting next to the RAX80 and I wish I could just get a refund, and purchase something else. I regret not getting a refund under the return period at the electronics store.
It's disgusting to me that companies like this are totally inept at dealing with such a large number of user complaints and informing us of what is happening.