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Forum Discussion
Rax80 smart connect issue wifi dropping
Ive been having issues with my RAX80 since purchasing it , if i leave the router with the seperate bands (2.4ghz &5ghz) it runs fine but once i activate smartconnect all i get is intermittent connecti...
Hey all. I've bit the bullet and returned mine to amazon for a full refund. I was outside of the 90 day full warranty but as it's a 2 year hardware warranty they honoured the refund due to the fact it was not fit for purpose. Being told to disable the AX function to make the router work is just unacceptable. The funds are now back in my account. I will be waiting for black Friday to get another AX router. I wouldn't say no to another netgear but will be making sure I fully check reviews before Re purchasing. I noticed the price of this model has dropped £50 since the recent issues. Hope you all get resolutions.
SirLansalot I would be interested to know what you choose next!
- I'm eying up the asus ax11000. It's £380 at moment with nothing but great reviews. I was going to wait till black Friday in case they discount it. Looks much better than the nighthawk 8. Especially with tri band and their in built vpn and UI is supposed to be superior.
- GabboCH also their range seems to have full WiFi 6 mesh functionality. (although it is astronomically expensive) 😂
- I'm kicking myself I didn't get the Asus mesh bundle I saw & try to find somewhere to hide it that the wife didn't complain too much.
Amazon support is always awesome.
I've returned a guitar from Switzerland before where the new postage & return postage cost more than the guitar itself.
I hope the company I used to buy it here are as good...- Yea I've found no issue with them. That's said I never return stuff unless it's damaged or faulty. I think they must put notes on your account if you return stuff within the 14 day period regularly. I do hope netgear sort this mess out because right now I wouldn't get anything from them through fear of being stuck with a faulty product. Their warranty and customer care is not up to scratch in my opinion. They will lose a lot of customers if they get the same experience as I have had.