NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Greekst
Aug 13, 2019Tutor
Rax80 smart connect issue wifi dropping
Ive been having issues with my RAX80 since purchasing it , if i leave the router with the seperate bands (2.4ghz &5ghz) it runs fine but once i activate smartconnect all i get is intermittent connecti...
vjaychowdhary
Feb 10, 2020Aspirant
Hey, I am in India and bought this router at unbelievably high price of ₹28000. The idea was to make my online experience better. I use skype for video calling very frequently. I was looking for a stable experience. But, I still have to connect directly to my modem to get the calls working. I am on 250mbps connection. It works perfectly when I connect my laptop directly to modem. But the router speeds fluctuate too much and too frequently. This feels like getting cheated. Need a solution or refund.
DJ_Phat2000
Feb 22, 2020Star
We all wish they would fix this already. It's rediculous. I'be been fairly stable for weeks. Only 1 or 2 reboots in the last 2 months. I'm not touching the firmware on this thing, and since it is my AP only device. I think I can live with the firmware it is on for some time.
Most likely, I will update the firmware in the summer. Do a complete wipe of the unit (factory reset) and then udpate the firmware by downloading the file manually, and updating it locally to the latest (at the time) version. Letting it do the update itself seems to be at least half the issue why it stops working properly.