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Forum Discussion
Greekst
Aug 13, 2019Tutor
Rax80 smart connect issue wifi dropping
Ive been having issues with my RAX80 since purchasing it , if i leave the router with the seperate bands (2.4ghz &5ghz) it runs fine but once i activate smartconnect all i get is intermittent connecti...
bkowkabany
Feb 27, 2020Aspirant
I just purchased in Feb 2020 and am having the same problem. If I use the SmartConnect to combine 2.4 and 5 g I get constant dropping of the wifi signal. This has apparently been a known problem for a year but Netgear has not corrected the issue yet. When can we expect a fix?
My firmware is V1.0.1.12_1.0.41
This feature is one of the reasons I bought this router. Please fix it or refund the hardware (I am still within my return period). I would like this to work rather than return the product.
- GabboCHFeb 27, 2020ApprenticeIf you are in the refund period just take it back.
As you mention, these issues have been going on almost a year & so far there's not even been one attempt to fix them.
You can see how many people have similar problems from the forum & compare it with constructive replies from Netgear in the same threads.- bkowkabanyMar 01, 2020Aspirant
Thanks, it's on its way back. Anyone have recommendations for a comparable router that works? Anything other than Netgear?