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Forum Discussion
Rax80 smart connect issue wifi dropping
Ive been having issues with my RAX80 since purchasing it , if i leave the router with the seperate bands (2.4ghz &5ghz) it runs fine but once i activate smartconnect all i get is intermittent connecti...
I am having the same issue. I just bought this router and it keeps disconnecting my devices multiple times a day. Are there logs I can read to check whats going on with the router?
Contact support. They helped me with settings and I have not experienced any dropping since.
well, here is the issue. I bought it used, so when registering it, I cant. It says its registered to someone else, thus, I can't request support. What hell do I live in?
bkowkabany wrote:Contact support. They helped me with settings and I have not experienced any dropping since.
What did they have you do?
- Feel free to try the support route but, If you read the other RAX80 posts in the forum, you are unlikely to get a solution for this issue.
I had 3 months of support, provided multiple log files & didn't have any suggestions for goes to solve my issues.
You might get a better performance if you downgrade to an old firmware, disable smart connect & turn off most of the features but then you will probably have to reset the router manually each day.
The fact that it doesn't work out of the box without any settings changes says it all.
There is a hidden admin page where you can enable logging but like the rest of the router these log files often don't work & are empty.
I'll post the link when I can get to my pc.
I would suggest saving your time & getting rid of the router for something else.