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Forum Discussion
Rax80 smart connect issue wifi dropping
Ive been having issues with my RAX80 since purchasing it , if i leave the router with the seperate bands (2.4ghz &5ghz) it runs fine but once i activate smartconnect all i get is intermittent connecti...
Feel free to try the support route but, If you read the other RAX80 posts in the forum, you are unlikely to get a solution for this issue.
I had 3 months of support, provided multiple log files & didn't have any suggestions for goes to solve my issues.
You might get a better performance if you downgrade to an old firmware, disable smart connect & turn off most of the features but then you will probably have to reset the router manually each day.
The fact that it doesn't work out of the box without any settings changes says it all.
There is a hidden admin page where you can enable logging but like the rest of the router these log files often don't work & are empty.
I'll post the link when I can get to my pc.
I would suggest saving your time & getting rid of the router for something else.
I had 3 months of support, provided multiple log files & didn't have any suggestions for goes to solve my issues.
You might get a better performance if you downgrade to an old firmware, disable smart connect & turn off most of the features but then you will probably have to reset the router manually each day.
The fact that it doesn't work out of the box without any settings changes says it all.
There is a hidden admin page where you can enable logging but like the rest of the router these log files often don't work & are empty.
I'll post the link when I can get to my pc.
I would suggest saving your time & getting rid of the router for something else.
After all this time, the only thing that's ever worked for me is disabling AX features, including ofdma, and disabling mu-mimo in the advanced WiFi settings page.
The router acts normal when I do that with the exception of occasionally dropping the Huawei devices from the network occasionally but allowing every other manufacturers device to remain connected.
I have about 30 devices connected across 5g, 2.4g, and wired.