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Kiwi_ET's avatar
Kiwi_ET
Tutor
Sep 11, 2023
Solved

Router Fails to setup

I am trying to connect to my ISP (2Degress - NZ). The fibre network is run by a different com[any Northpower and they use Calix FSL modems. When I go through the setup using either the app or the router web interface, I end up with a condition that says that the cable is not connected when it is. It seems that the router fails in the handshake process.

2Degrees sent me a Netgear Orbi (RBR350) router and that configured without a problem. I don't understand why the AX1800 consistently fails. I factory reset it a number of times and retried the proc

 

The  AX1800 WiFi Router (RAX10) is a Wifi 6 Router (RAX10-100AUS)

  • Kiwi_ET's avatar
    Kiwi_ET
    Sep 18, 2023

    Solution found by looking at the ISP's supplied router setup. The problem was in the way the VLAN was created. They did not tell me which options to select so I never got it right. Using their router let me see how they required it.