NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Redtulips7's avatar
Redtulips7
Luminary
Mar 11, 2023
Solved

Router Password Reset>Your Device is disabled, Please try again in 5 minutes.

I am keep getting same warning about Router Password reset? Factort reset didn't help, I have tried .96 and .94 Firmware, same warning when I try to Log in. By the way This is new Router RAXE500

  • Fix was uninstall Network Adapter from Device Manager(Desktop) as well as remove Driver package from Add/Remove Program then restart Computer then reinstall Network Driver. Make sure you Power Cycle Modem/ONT(Unplug for 5 Minutes)  prior to install new Router, and don't put any special Characters in Router Log in Password.

13 Replies

  • Also I didn't what FW Router came with but it update to .86 FW which I didn't have any issue!!! after manually update to latest FW .96 warning started to pop up.