NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Ignitionnet's avatar
Mar 14, 2023
Solved

Slow download, normal upload, sending TX pauses though flow control off

So the switch in the RAXE500 I have here seems to be malfunctioning.

 

The router is being used as an access point,the issues persist whether used in AP mode or as a router. It is unable to achieve high download speeds and sends tons of TX pause frames to the switch it's connected to, even with flow control deactivated.

 

So issues are:

1) Download speeds wired and wireless way lower than expected.

2) RAXE500 is sending flow control frames even with flow control disabled.

3) RAXE500's switch shouldn't be having any trouble with the requested throughput - upload wise it handles upwards of a gigabit easily.

 

QoS is, of course, disabled, and shouldn't be relevant here as all traffic is LAN to LAN.

 

As you can gather from the speedtest it's connected on the single (why?) multigig port. Issue persists regardless of port.

https://www.speedtest.net/my-result/d/14af469b-04ae-4929-a501-c2994177e1d9

Firmware V1.0.12.96_2.0.45

  • Some more work has proved beyond doubt that there's a pretty big issue with how the device handles links of different speeds. This is really not good for a device with a single 2.5G port, 4 1G ports and WiFi that's easily capable of over a gigabit.

     

    So I pulled it out of the network and replaced with an older Netgear that has the exact same issues but that's another story.

     

    Connecting it via a cable to the network via the 2.5G port, and a gigabit port to the computer causes slow download due to pause frames sent by the router on the 2.5G port to the actual router handling the Internet connection.

     

    Connecting via a cable to the network via the 1G port and 2.5G port to the computer causes slow upload due to pause frames sent by the router on the 2.5G port to the computer.

    Connecting to the computer and the network via 1G ports all is fine.

     

    Connecting to the network via the 2.5G port and using 6E WiFi causes slow download, correct upload - the WiFi is slower than the 2.5G port so pause frames are being sent down the 2.5G port by the Netgear.

    Router mode, having the Netgear NAT which I don't want it to do, all is normal. The device doesn't work properly as an access point and can't handle different speed ports via its switch making LAN to LAN transfers problematic and access point mode pointless.

    I'm taking this up with their Gearhead support tomorrow which should be exciting.

16 Replies

  • What is the Mfr and model# of the host router the NG router is connected too?
    Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. Are you using the 1Gb LAN port or the Multi Gig Port for the connection to the main host router? 

     

    Any LAN switches in the mix between the RAXE and host router? 

     

    What devices are you speed testing with? 

    Wireless and wired speeds same across all devices? 


    Ignitionnet wrote:

    So the switch in the RAXE500 I have here seems to be malfunctioning.

     

    The router is being used as an access point,the issues persist whether used in AP mode or as a router. It is unable to achieve high download speeds and sends tons of TX pause frames to the switch it's connected to, even with flow control deactivated.

     

    So issues are:

    1) Download speeds wired and wireless way lower than expected.

    2) RAXE500 is sending flow control frames even with flow control disabled.

    3) RAXE500's switch shouldn't be having any trouble with the requested throughput - upload wise it handles upwards of a gigabit easily.

     

    QoS is, of course, disabled, and shouldn't be relevant here as all traffic is LAN to LAN.

     

    As you can gather from the speedtest it's connected on the single (why?) multigig port. Issue persists regardless of port.

    https://www.speedtest.net/my-result/d/14af469b-04ae-4929-a501-c2994177e1d9

    Firmware V1.0.12.96_2.0.45




     

     

     

    • Ignitionnet's avatar
      Ignitionnet
      Tutor

      Responses inline: thanks!
      FURRYe38 wrote:

      What is the Mfr and model# of the host router the NG router is connected too? Mikrotik CCR2116-12G-4S+
      Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. Are you using the 1Gb LAN port or the Multi Gig Port for the connection to the main host router? The 2.5G link is error-free apart from the flow control pauses coming from the router.

       

      Any LAN switches in the mix between the RAXE and host router? Yes. I'm seeing the inappropriate flow control arriving on one of them, however it also impacts directly connected hosts if Ethernet port speeds aren't the same. As in straight across the router between ports.

       

      What devices are you speed testing with? Several.

      Wireless and wired speeds same across all devices? Yup.

       

       


       

      • plemans's avatar
        plemans
        Guru

        Your RAXE should be connected via its wan port in AP mode. 

        I've done it numerous times for testing the RAXE in AP mode. Try that

  • What modem/gateway is it connected to? 

    Why are you testing LAN to LAN but then posting a speedtest? 

    If you're testing speedtest you should be going wan port---->lan port (wired pc)

    And do you have the 2.5gig port setup as wan port? 
    Or a 1 gig with lan port aggregation (because you're hitting over 1 gig speeds on the speedtest). 

    What firmware is on the router? 

    • Ignitionnet's avatar
      Ignitionnet
      Tutor

      Responses inline - thank you.


      plemans wrote:

      What modem/gateway is it connected to? Mikrotik CCR2116-12G-4S+ then into provider's ONT

      Why are you testing LAN to LAN but then posting a speedtest? It's in AP mode: everything is LAN to LAN

      If you're testing speedtest you should be going wan port---->lan port (wired pc)

      And do you have the 2.5gig port setup as wan port? No need. AP mode. Connecting through there, yes.
      Or a 1 gig with lan port aggregation (because you're hitting over 1 gig speeds on the speedtest). Tried this too, same result. Yes, over 1G is due to using 2.5G port.

      What firmware is on the router? V1.0.12.96_2.0.45