Slower internet speed

[TimKelly86]

I upgraded from the RAX40 to the RAX45. The RAX45 is about 50mbps slower than the RAX40. Anyone know why?

[plemans · Accepted solution]

Glad to hear it was a simple fix. many times they are. Let us know if you need further help. If you mark your answer as solved, it can help the next person with that issue. 

[plemans]

Are we talking wired speeds? 

Wireless speeds? 

wireless over 2.4ghz or 5gh? 

What actual speeds are you getting for each of these? 

What modem are you using? 

How are you testing? (website, device used, etc) 

[TimKelly86]

It was wireless 5ghz. I was getting 170mbps on the RAX40 and on the new RAX45 I got 110mbps. I was testing on the Speedtest.net app and also on laptop on the speedtest.net web page getting pretty close to the same test speeds. I got ahold of Netgear tech support and they had me change the channels on both bands and I am back to 170mbps. Simple fix.

[plemans · Accepted solution]

Glad to hear it was a simple fix. many times they are. Let us know if you need further help. If you mark your answer as solved, it can help the next person with that issue.