NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

PinkstonMatt's avatar
PinkstonMatt
Aspirant
Oct 01, 2023

Verizon FIOS with Netgear Nighthawk AVX AX4300 YouTube TV SPotty

Terrible performance and buffering using Youtube TV
Run 5g Tests and its above 300
I am about to give up on this whole streaming crap and go back to cable
HELP... am I missing a setting?

4 Replies

Sort By
  • michaelkenward's avatar
    michaelkenward
    Guru
    Oct 01, 2023
    PinkstonMatt wrote:

    Terrible performance and buffering using Youtube TV
    Run 5g Tests and its above 300

    It isn't easy to understand this. Not enough detail.

     

    We need proper descriptions not "telegrams".

     

    You are using the RAX45? (Nighthawk AVX AX4300 isn't a model number.)

     

    Run 5Ghz tests on what?

     

    What are you using to watch YouTube.

     

    What firmware version do you have on the device?

    A number is more useful than "the latest". There may be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.

    If there is one it might also help if you told people the make and model number of the modem/gateway/ONT that sits between this router and the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?

    I ask because a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.

    I am about to give up on this whole streaming crap and go back to cable

    Where does streaming come into the picture?

     

     

    • PinkstonMatt's avatar
      PinkstonMatt
      Aspirant
      Oct 01, 2023

      Okay let me try to be more clear
      I have Verizon Fios into my house directly into a Netgear Nighthawk AX430 RAX45
      I have tried eithernet direct to TV (Samsung newer model) from Nighthawk and 5g and in either case I get constant pauses 
      Firmware says up to date Firmware Version V1.0.12.120_2.0.83


      • Kitsap's avatar
        Kitsap
        Master
        Oct 02, 2023
        PinkstonMatt wrote:

        Okay let me try to be more clear
        I have Verizon Fios into my house directly into a Netgear Nighthawk AX430 RAX45
        I have tried eithernet direct to TV (Samsung newer model) from Nighthawk and 5g and in either case I get constant pauses 
        Firmware says up to date Firmware Version V1.0.12.120_2.0.83


        You still have work to do.  The RAX45 does not have a direct fiber input connection.

         

        Between the end of the fiber connection and the RAX45 is a device known as an Optical Network Terminal (ONT).

         

        What is the brand name and model number of your ONT?  Look on the label.

         

        Knowing the model number of your ONT will allow assistance in configuring your RAX45.