NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
rick0518
Sep 23, 2023Aspirant
netgear raxe500 6e with iphone 15 pro max?
Hi
I Have a Netgear Raxe500 (North America), and now I live in Taiwan
yesterday I tried to connect wifi 6e, first time is successfully connected.
but after a few hours, my iPhone 15 pro max can't find my 6e SSID anymore, only 2.4g 5g,
I try to reset still can't find wifi 6.
can help?
9 Replies
Sort By
rick0518 wrote:
but after a few hours, my iPhone 15 pro max can't find my 6e SSID anymore, only 2.4g 5g,
What tells you that this is due to the router rather than the iPhone?
Can other devices see the SSID.
Do you have separate SSIDs for 6 GHz? (My router mashes them all together.)
Did you see this?
NETGEAR Mobile Applications and Apple Devices FAQ - NETGEAR Communities
- rick0518Aspirant
michaelkenward Thank you for your reply
I have only two iPhone 15 pro max (one ios 17.0.0, second is 17.0.2)
I read this, but my issue is in my iPhone Settings > Wi-Fi, can't find my 6G SSID
for iPhone use the wifi 6g channel do I need to do a special setting?
may I ask is the American version of Raxe500 with taiwan cellphone problems? like region code or something like that.
rick0518 wrote:
for iPhone use the wifi 6g channel do I need to do a special setting?
Maybe on the iPhone. The router doesn't care what wifi clients look for it.
You'll have to ask Apple for guidance on their hardware.
may I ask is the American version of Raxe500 with taiwan cellphone problems? like region code or something like that.Possible.I'm not familiar with the different international standards for 6 GHz wifi.
Sadly, devices sold in North America are region locked. This is not the case with devices sold in other markets. where you can change the region.
- Razor512Prodigy
Keep in mind that due to 6GHz band not being widely used in many countries, and even restricted in a number of them, many regulatory bodies, including the FCC require APs and clients to listen for beacons of nearby APs and devices to determine the regulatory region, and then disable frequencies that are not allowed.
https://en.wikipedia.org/wiki/List_of_WLAN_channels#6_GHz_(802.11ax_and_802.11be)
Beyond that, it is hard to find a list of the regulations in Taiwan but unless they allow it, there is a chance that the AP or even the phone WiFi adapter has changed its regulatory region automatically due to arbitrary draconian regulations. For example in the image below that will be a common response from device makers to be legally allowed to sell their stuff in the US.
- Razor512Prodigy
What needs to be determined are the regulations in Taiwan for the 6GHz band. For example, if the AP tries to use a channel that is not allowed in a different country, then devices there, will not see the SSID until the AP switches to a supported channel.
Beyond that, if in a region where none of the channels are allowed, then once the device detects beacons indicating a different region, the device may stop transmitting on the disallowed frequencies to comply with local laws. For me, it is hard to determine exactly how Netgear implemented their compliance functions as device makers aren't limited on how they go about complying, as long as they ensure that a device when leaving the jurisdiction of one country, and then entering another, has some way of avoiding any major violations of the broadcast laws of that country.
The challenge is that the iphone will have its own implementations of compliance.The WiFi alliance has not updated their page to provide details on Taiwan https://www.wi-fi.org/countries-enabling-wi-fi-in-6-ghz-wi-fi-6e
Beyond that, other sites have mixed messaged surrounding if 6GHz has been officially allowed, and in every case, no one is mentioning which frequencies within the band are allowed.
For example, if they have officially allowed it, but only a small segment of the 6GHz band, then you would have to ensure that the RAXE500 was set to use a channel in the allowed frequency before the RF transmitter will actually enable itself. (if it used one of those automated beacon approaches to regional compliance.