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rax70 internet speed decreases overnight until reboot
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rax70 internet speed decreases overnight until reboot
Im using firmware V1.0.1.78 and this is the "latest" today 23Nov20. At reboot, internet upload and download speeds are great ~ 300MBps or more...after a few hours or overnight, we see a drop to 15-20MBps until reboot (then its back to normal). How do I read the logs to figure out the problem or where else should I start? I was on hold for hours last week and the "next level" or level 2 tech was supposed to call back (they did not). This week, I called back as did my wife for hours and we just kept getting a new level 1 tech person who could not think past the prescribed script diagnostics. Can anybody help before I pull out my hair and take this back to best buy?? lol....seriously, any suggestions?
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Re: rax70 internet speed decreases overnight until reboot
what modem is it connected to?
When the speed is dropping, are you connected to 2.4ghz or 5ghz?
does wired speeds drop as well or just wireless?
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Re: rax70 internet speed decreases overnight until reboot
Cable modem model cm1200 connected to the AX6600 (RAX70) wireless router . Wireless speed on both 2.4 and 5 are slow after a period and I cannot directly connect to either the model or router (plugging in an ethernet cable does not work once the speed decreases).
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Re: rax70 internet speed decreases overnight until reboot
Are you using wan port aggregation between the RAX and the CM1200?
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Re: rax70 internet speed decreases overnight until reboot
I am not sure....the Ethernet Port Aggregation is Enabled (LACP-IEEE 802.3ad) (Port 1 & 2) but the status is "Ethernet Port Aggregation Status: Inactive" . All of this is from the CM1200 http://192.168.100.1 access. The router http://192.168.1.1 controls show
WAN Preference | WAN aggregation (1 Gbps + 1 Gbps) |
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Re: rax70 internet speed decreases overnight until reboot
Disable wan port aggregation on both the router and the modem.
The cm1200's port aggregation seemed like it always had issues. its only really a benefit if you have greater than gig service.
Once disabled, reboot the modem and the router. Just have the 1 connection from cm1200 to the router. (port 1 on cm1200).
Don't plug anything else into the cm1200 .
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