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Orbi App and RBR20
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Orbi App and RBR20
System was working perfectly for past two months, very stable, excellent. I then decided to boost the signal so that I get wifi down in my garage below. I bought an outdoor satellite RBS50Y and that is when i got a meltdown in the system!! I since disconnected the outdoor satellite as the signal did not penetrate downwards much, so I gave up and resigned to the fact that i wasted 330 euros! That I accepted and it sits nicely on the shelf! However, soon after II lost contact with a Philips Hue lamp I had which always worked perfectly, I then lost contact with the google nest hub, it can't find the wifi!! And today my wife lost Orbi wifi on her mobile. I checked on App and I got the message "the connected devices not found". I uninstalled the App, and re-installed. I performed many shut down operations on Orbi router as well as on Google Nest Hub. All in vain. Anyone can help please? Wifi is still good on other devices.
I am attaching some screenshots. The network map still shows outdoor satellite still connected but it is not!!
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Re: Orbi App and RBR20
Hello Yummy571,
May you try checking the Orbi's web interface to see if the RBS50Y is still connected.
Christian
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Re: Orbi App and RBR20
Hi Christian,
the problem seems to ahve been resolved s I made a factory reset. However today I reconnected the outdoor satellite and all works well. However even though all seems functioning well, on the Orbi App i am getting a red dot near the RBR20 router !!! It is indicating that it is offline!!! Is this something that I can fix from my end or is it equipment or App failure?? I am attaching the network map. thanks.Take care
William
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Re: Orbi App and RBR20
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Re: Orbi App and RBR20
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Re: Orbi App and RBR20
Hi the problem is still there. The router shows that it is offline!! I DO have internet otherwise on all devices yet some devices can't access certain secure sites! I am reattaching the screenshot. Thank you.
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