NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Re: Can’t find router
So it took a full 30-sec hold reset back to factory and reconfigure my network all over to get access to the router. the firmware is definitly corrupt hopefully they can get a stable firware out soon so I don't have to go through this again.
6 Replies
Been working for over a year, and now today I am unable to access my router via the orbi app or direct via website... multiple restarts and resets not working... sounds like there may be major issue with orbi firmware or someone figured out how to hack the orbi's
What NG product are you referring too?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?RBR850, latest 4.6.8.2, Modem is Nighthawk CM2000 with Comcast
Disable WiFi Private IP address and Limit IP Address Tracking on any Apple phones or pads. Try the Orbi app.
15sec press of the reset button then release is recommended if a reset is needed.
Was FW manually updated or automatically updated by NG?
