Orbi WiFi 7 RBE973
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5ghz power

7474
Tutor

5ghz power

Hello,

 

I am able to adjust the 2.4ghz transmit power on the orbi pro wifi 6 mini AX1800 SXK30, but the 5ghz transmit power is grayed out and not adjustable.

 

I have the 2 satellites with ethernet backhaul to the router.

 

My problem is that devices are failing to shift to the closest satellite/router.  I have 1 orbi on each level of 5,000sqft home.

 

Thanks for any assistance you can offer.

Message 1 of 3
FURRYe38
Guru

Re: 5ghz power

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡

 

I also noticed this as well, I haven't checked my system again and noticed there is a new FW update:

https://community.netgear.com/t5/Orbi-Pro-WiFi-for-Small-Business/New-SXK30-Series-Firmware-Version-...

Not sure if this changes anything.

Message 2 of 3
plemans
Guru

Re: 5ghz power

That firmware version doesn't change it. Its still grayed out. 

I confirmed on mine that its grayed out as well. 

I think a couple months ago I brought it to a mod's attention but found out it was set that way and not a bug. 

Not sure why. 

Message 3 of 3
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