Orbi WiFi 7 RBE973
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Problem with Orbi-68 as Access Point to Nighthawk

DaleDurnell
Aspirant

Problem with Orbi-68 as Access Point to Nighthawk

Until recently, I had a 4.58mbps DSL internet service. I tried to milk it for all it was worth with an RBR-750 with 2 satellites. Only rarely did I ever get both satellites to connect to the router.

  • A couple of weeks ago, I entered the 21st c. when a local company installed and provided 1gb Fiber Optic System. Here is what I have in my home network.
  • The fiber connects to an Ubiquiti Fiber-to-Ethernet Modem.
  • Using a Cat6 cable, I come out of the Ubiquiti Modem and into the Internet port on the back of my Nighthawk RAX80
  • Using Cat6 cables, I come out of my RAX80, into two managed Cisco switches.
  • From the Cisco boxes, I have a distribution panel mounted on the wall where the internet signal is sent throughout my house.
    • That provides hard-wired connections to an 11th gen i9 and a 12th gen i7 desktop, a Samsung Television, and an HP Color Office Jet Laser Printer
  • However, I have a fair-sized, single-family dwelling and I want to have Wi-fi in all the corners, nooks, and crannies
  • I replaced my older RBR-750 and two satellites with a new(er) SXR80 (with one satellite).
    • I took a Cat 6 cable from a wall jack in my home office and plugged it into the back of the SXR80. 
    • I set up the SXS80 (satellite) in my master bedroom. 
    • Initially, I set up the SXR80 as a Router and created a second home network (I didn't realize they could be used as an Access Point) - and it worked well. However, comma, I really could not justify having two networks, and I felt that I was defeating the purpose of an Access Point.
    • I tried to just leave my initial settings alone and told the SXR80 that I wanted it to be an Access Point rather than a Router. That was the beginning of my current dilemma. The static and dynamic address issue caused the Orbi's not to work (in either mode). 
    • I did a complete factory reset on both the Orbi Router and the Orbi Satellite.
    • I anticipated I could go in and manually set up the Orbi as an Access Point. 
    • However, the Orbi was even smarter than I was, and once I reconnected the factory reset Orbi units to my home network they immediately created themselves as access points. 
  • My problem is multi-layered:
    • I can no longer log in to Orbilogin dot com or dot net.
      • I just get a webpage that says I can either use the app (which doesn't work because I've read that the Orbi App isn't compatible with my Orbi-68), or
      • I follow the steps which say to use the Orbilogin.net address (which just brings me right back to where I'm at)
    • Attempts to log in with the 192.168.1.0 or .1 URLs connect me to my Nighthawk RAX80.
    • Although the Orbi app says it is not compatible with Orbi-68, it does try and provide a workaround (it ain't pretty). It seems to think it is still looking at my older Orbi-64, not my new Orbi-68.
    • I found a Netgear Wifi Analytics app that says it's obsolete, but at least it too seems to want to work. It too says it's connected to ORBI64 (no, it's not, because my ORBI-64 is completely powered down and disconnected.
    • I found "Insight" quite by accident, and it seems to want to talk to my Orbi-68. It shows it as an Access Point. But, there doesn't seem to be any way to change the password for the Orbi unit through Insight. 

My Android can, and has, logged on to my home WiFi using either the normal login on my RAX80 or what shows up as ORBI64.

I my wife's Android is connected to the RAX80.

  • I'm not convinced she's using the Access Point capability we have at the house. And,
  • I can't connect her phone to the ORBI64 net which also shows up on her phone.

Do I just ignore all this mess and assume it's working?? Not very professional, nor a satisfying answer on my own part.

Do I blow the whole thing away and start from scratch setting up the RAX80 and the ORBI-68?

How do I get this ORBI-64 identifier to just disappear and go away (it's hanging on like a bad penny).

And I guess, the bottom line also comes down to "How do I log in to my Orbi-68 (SXR-80) system?? All of the kb and recommendations from Netgear are failing me.

 

Many thanks, in advance, And, sorry for being so long winded

Dale (KF8DLD)

Message 1 of 3

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KevinLiT
NETGEAR Moderator

Re: Problem with Orbi-68 as Access Point to Nighthawk

Hello DaleDurnell,

 

Welcome to the NETGEAR Community!

 

I understand that you are not able to access your SXR80. 

 

Please follow the steps below to resolve this issue:

 

  • Connect your SXR80 directly to your Ubiquiti Modem.
  • Then navigate to Orbilogin.com to verify you are able to log in to your SXR80 ( Do not change any settings at this time).
  • Next, add your SXR80 to your Insight app. 
  • Then return your SXR80 to the desired location on your network.
  • Verify that you are still able to access the SXR80 from your Insight app and Orbilogin.com.
  • At this time navigate to Orbilogin.com to change your SXR80 from router mode to AP mode ( verify that you are able to connect via the Insight app).

 

(FYI: The port that the SXR80 is connected to may need to be changed to Switchport mode access when SXR80 is in AP mode)

 

 

Best,

Kevin

Community Team

 

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Message 2 of 3

All Replies
KevinLiT
NETGEAR Moderator

Re: Problem with Orbi-68 as Access Point to Nighthawk

Hello DaleDurnell,

 

Welcome to the NETGEAR Community!

 

I understand that you are not able to access your SXR80. 

 

Please follow the steps below to resolve this issue:

 

  • Connect your SXR80 directly to your Ubiquiti Modem.
  • Then navigate to Orbilogin.com to verify you are able to log in to your SXR80 ( Do not change any settings at this time).
  • Next, add your SXR80 to your Insight app. 
  • Then return your SXR80 to the desired location on your network.
  • Verify that you are still able to access the SXR80 from your Insight app and Orbilogin.com.
  • At this time navigate to Orbilogin.com to change your SXR80 from router mode to AP mode ( verify that you are able to connect via the Insight app).

 

(FYI: The port that the SXR80 is connected to may need to be changed to Switchport mode access when SXR80 is in AP mode)

 

 

Best,

Kevin

Community Team

 

Message 2 of 3
DaleDurnell
Aspirant

Re: Problem with Orbi-68 as Access Point to Nighthawk

Thank you ever so much -- that's one step I have not tried. I tried directly connecting my computer to the Orbi68, but that hasn't worked. It will be quite easy to connect my Orbi68 to my Ubiquiti modem and bypass my Nighthawk until I get access to my Orbi. 

Thanks again, so very much

Dale

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