ATTN RBR960 Orbi network users! Need a piece of info from you

[donawalt]

HI all, we are trying to hunt down an anomaly that may be an issue and may not be - namely, that the 960 series of Orbi routers seems to regularly use more memory out of its 818MB than older Orbi systems.

So here is how to check and what to post - assuming your router IP address is 192.168.1.1, open your browser and go to http://192.168.1.1/debug.htm. It may complain about it not being secure, as it's not an https page. But hopefully you can get to it (I use Chrome/Mac or Edge/Windows and they work). It will ask you to log in like you would to log into your browser's main web page - user name - admin, pw - you password.

You will get a page of info about the router - the top section looks like this, please post just the two circled values, CPU Load and Memory Usage:

Again, just 960 series routers only please! My values are, as you can see:

CPU - 14.00%

Memory 564MB/818MB

Thank you very much! I and others will be examining the results.

[BerserkRico]

Here’s my info
Basic Information
Firmware Version: V6.3.7.10_3.3.3
seal: v2.1.5.48-0
seal_services: v2.1.5.18-0
armor-bd: v2.2.100.3
spc-circle: v3.26.1.1
CPU Load: 15.98%
Memory Usage(Used/Total): 425 MB/811 MB
System Uptime: 18 days 09:32:30

[FURRYe38]

Interesting, using older FW. 

[owlyn]

Here’s mine:
Basic Information

Firmware Version: V7.2.6.21_5.0.20


CPU Load: 12.57%

Memory Usage(Used/Total): 420 MB/818 MB

System Uptime: 27 days 03:44:51

[FURRYe38]

@owlyn What is the BootLoader version on your RBR please?

[FURRYe38]

@BerserkRico What is the BootLoader version on your RBR please?

[FURRYe38]

Basic Information
Firmware Version: V7.2.6.21_5.0.20

Boot Loader Version: 2016.01_rtm-5.0.1.32

seal: v2.1.5.49-0

seal_services: v2.1.5.20-0

armor-bd: v2.2.100.3

spc-circle: v3.31.1.2

CPU Load: 10.11%

Memory Usage(Used/Total): 357 MB/818 MB

System Uptime: 2 days 04:34:50

[owlyn]

Boot Loader Version: 2016.01_rtm-5.0.1.32

[donawalt]

Wow...am I the only one on Boot Loader version 2016.01_rtm-6.0.2.21....?

[FURRYe38]

Ah ah, @owlyn is the culprint. LOL. 😁
Ya I know owlyn, we got our systems at the same time. 😉
Possible generation gap here. Hoping to find out what the differences in Bootloaders is and why. 

[owlyn]

Newer isn’t always better, especially with NG firmware 🙂

[donawalt]

Yeah I didn't volunteer for it 🤔

[knightz01]

Basic Information

Firmware Version: V7.2.6.21_5.0.20

Boot Loader Version: 2016.01_rtm-6.0.2.21

Seal: v2.1.5.49-0

seal_services: v2.1.5.20-0

armor-bd: v2.2.100.3

SPC-Circle: v3.31.1.2

CPU Load: 15.56%

Memory Usage(Used/Total): 448 MB/818 MB

System Uptime: 28 days 00:26:4

[TC_in_Montana]

Router Debug Screen Information
Device: RBRE960 WiFi Access Point
Firmware Version: V7.2.6.21_5.0.20
Boot Loader Version: 2016.01_rtm-5.0.1.32
seal: v2.1.5.49-0
seal_services: v2.1.5.20-0
armor-bd: v2.2.100.3
spc-circle: v3.31.1.2
CPU Load: 9.97%
Memory Usage(Used/Total): 340 MB/818 MB

[owlyn]

My hunch is the lower version was the manual FW download, as that was available first, and the higher version was the FW push version, which just happened recently. .

[FURRYe38]

I believe Dons was manually applied as I had referred him to v7 FW soon after I got his 960. 

Ya Mine was manually applied as well. Only thing I can think of that our units are 1st gen HW. Recently bought units may already be loaded with v6.x BL version, and just applying v7 FW may not effect anything here. 

Wondering if someone that has 1st gen HW, downgraded back to v.6 FW then let there system re-update via AU, if the BL would get updated to v6.x. I've asked for more info from NG on this. Would like to know for sure what we should be seeing and expect. 

[Mikey94025]

Basic Information
Firmware Version: V7.2.6.21_5.0.20

Boot Loader Version: 2016.01_rtm-6.0.2.21

seal: v2.1.5.49-0

seal_services: v2.1.5.20-0

armor-bd: v2.2.100.3

spc-circle: v3.31.1.2

CPU Load: 22.72%

Memory Usage(Used/Total): 367 MB/818 MB

System Uptime: 0 days 20:33:30

[WilliamGr]

Firmware Version: V7.2.6.21_5.0.20

Boot Loader Version: 2016.01_rtm-6.0.2.21

seal: v2.1.5.49-0

seal_services: v2.1.5.20-0

armor-bd: v2.2.100.3

spc-circle: v3.31.1.2

CPU Load: 28.29%

Memory Usage(Used/Total): 447 MB/818 MB

System Uptime: 0 days 02:16:19

Just installed today, manually firmware updated on both satellites and main, running in AP mode.

[dhipke]

[RafS]

Here is mine on an older firmware I’m still running..

[WRSORBI]

Firmware Version: V7.2.6.21_5.0.20

Boot Loader Version: 2016.01_rtm-6.0.2.21

seal: v2.1.5.49-0

seal_services: v2.1.5.20-0

armor-bd: v2.2.100.3

spc-circle: v3.31.1.2

CPU Load: 10.86%

Memory Usage(Used/Total): 418 MB/818 MB

System Uptime: 16 days 14:59:44

[spewak]

[FURRYe38]

Can you post the system uptime see on the debug web page as well please. 

@spewak 

[spewak]

Keep in mind, I reboot my unit at least once a week.

[donawalt]

Thank you for all your replies! As we research this further, I am going to make an educated guess on whether or not you have IPv6 enabled (or have the service from your ISP. Can you confirm whether or not you have IPv6?

Has IPv6 enabled:

@BerserkRico 

@owlyn 

@knightz01 

@WilliamG 

@RafS 

@WRSORBI 

@spewak 

Does not have IPv6 enabled/operational:

@TC_in_Montana 

@Mikey94025 

Thanks for your assistance!